Issues with order

Please note: if your order has been transferred to processing it cannot be canceled. Once an order has shipped, it will be considered a fulfilled order and cannot be canceled.

There are times where we will ship large orders by LTL and customers will need to make sure to verify receiving quantity, any missing unit will need to be noted on the bill of landing or email us immediately with photo images of the received goods, otherwise, we will not be responsible for the missing products.

If the order was unable to deliver by the carrier, please contact us in a timely matter, fail to do so will result in a $300 return shipping + 10% restocking fee deducted from the refund.

If an item is out of stock, you will be notified and refunded for the item(s) and the shipping costs for said item(s).

 Please note: All refunds/including Cancel Orders will be credited to your original form of payment. We'll credit your account within 10-14 business days.