You are automatically asked to log into your account any time you need to access account, order information and to checkout.
If you have trouble logging in, here are some things to check:

Incorrect User Name: If you have more than one User Name, be sure that you're using the correct name and password combination for the account you are trying to access.
Incorrect Password: If you're sure you're using the correct User Name, try to reset your password.
If you are still unable to log in, please contact us.

The most current summary for all your orders is always available in My Account. For assistance with late orders, click on the tracking information for the order you need.

Please refer to theShipping Info label at the bottom of the page for details.

Orders over $99 qualify for free ground shipping within the Continental US.

Should any item you’ve purchased not completely satisfy you or you change your mind, you may return the item for a refund of the product, less a 15% re-inventory fee, within 30 days of shipment. Not all items are covered by ourreturn policy.Be sure to check the list of items for which we cannot accept returns due to manufacturer policies.